Cancellation

Except as may be otherwise expressly advised as part of the particular Event’s registration process, you may cancel your registration in accordance with this condition. Subject to the remainder of this condition, you will receive a refund of your fees paid to Informa (if any):

(i) if you cancel your registration 28 days or more before the Event, subject to an administration charge equivalent to 10% of the total amount of your fees plus Tax (if any is applicable); or
(ii) if you cancel your registration less than 28 days, but more than 14 days before the Event, subject to an administration charge equivalent to 50% of the total amount of your fees plus Tax (if any is applicable).
GII regrets that the full amount of your fee remains payable in the event that your cancellation is 14 days or less before the Event or if you fail to attend the Event. If a cancellation changes the entitlement to a multi-registration discount, the lowest value registration will be cancelled first. No cancellations are accepted once any part of a single or multi registration party has accessed any of the pre-Event networking or partnering facilities, applications or platforms.

All cancellations must be sent by email to Global GII.conference@gii.co.jp marked for the attention of Customer Services and must be received by GII.
You acknowledge that the refund of your fees in accordance with this condition is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded.

Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the Event. You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others or exploit the registration commercially or non-commercially in any way.