1.If a Delegate is unable to attend the Event, you may either
(a) substitute another employee from your organization (the “delegate substitute”) at no extra charge by providing the substitute employee’s name and contact information to Argus using the Argus email address specified on the Event website, provided that you do so at least 48 hours before the first day of the Event, or

(b) cancel your registration in accordance with the following.
For In-Person Events, you must ensure that the delegate substitute obtains its own delegate pass and does not use the original Delegate’s delegate pass.
For Digital Events, you must ensure that the delegate substitute is properly replaced in accordance with the requirements of the Event Platform provider and does not use the original Delegate’s log-in and password.

2.If you cancel a Delegate’s registration at least 45 days or more before the Event (the “Cancellation Cut-off Day”) by sending an email to Global invormation,Inc. email address specified on the Event website, Argus will provide you a refund of the Fees you have paid in respect of that Delegate, less a £150 administration charge.

No refunds/credits will be given for cancellations received after the Cancellation Cut-off Day or for non-attendance of all or any part of the Event for any reason. If you cancel a registration and have not yet paid for that registration, you will still be required to pay the applicable Fees and the administrative charge, as applicable.
the applicable Fees and the administrative charge, as applicable.