2020년 3월 2-5일 | 싱가포르, Sands Expo & Convention Centre
스폰서 & 전시기업
Aspect is on a mission to simplify and improve customer engagement. Our enterprise software is used by millions of agents every year and supports billions of consumer interactions around the world. Our best-of-breed contact centre and workforce optimisation applications help companies keep agents engaged while providing exceptional customer service experiences. ...
Bold360 by LogMeIn is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of AI, Bold360 helps personalise and enhance every engagement, no matter where it takes place, allowing companies to deliver better and more consistent customer experiences seamlessly across both AI and...
Content Guru is a multi award-winning cloud contact centre and customer engagement provider, operating across three core regions - Europe, Asia Pacific and North America. Its cloud communications technology, Storm® is identified by leading analysts as one of the world’s premier contact centre platforms, combining fully-blended, omni-channel contact processing (including...
Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, Freshworks Inc. is the leading provider of easy to use, affordable and intuitive software for businesses. Freshwork’s suite of products include the flagship product, Freshdesk, which allows organisations to support customers across multiple channels, such as email, phone, websites, forums, and...
Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, everyday. Over 10,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. ...
Haptik is one of the world’s largest conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient...
Inspiro is a pioneering leader in global customer management with a network of 12,000 people at 35 strategic locations, including North America, Latin America and the Asia Pacific region. We blend tech-savvy and a people-centric approach to deliver multilingual, omni-channel solutions that create awesome customer experience. With a 95% net...
Knosys is the Australian / Asia Pacific knowledge management solution provider that empowers employees to dramatically improve customer experiences and the efficiency and productivity of your organisation. Our omni-channel platform, KIQ Cloud is the single source of truth that unifies your teams and pushes the right answers through your chosen...
LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like HSBC, Orange and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - A conversational relationship with their millions...
Qualtrics is the technology platform that organisations use to collect, manage and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments and entire organisations to manage the four core experiences of business - Customer, product, employee and brand -...
As the world’s most connected company, Syniverse helps mobile operators and businesses manage and secure their mobile and network communications, driving better engagements and business outcomes. For more than 30 years, Syniverse has been the trusted spine of mobile communications by delivering the industry-leading innovations in software and services that...
Twilio is a cloud communications platform that enables companies to build, scale, and operate any communications experience. Twilio democratized channels such as voice, video, and email by virtualizing the world’s communications infrastructure using APIs. These APIs are simple enough for any developer to use, yet robust enough to power the...
Build your best business communications with Voxbone. Increase the efficiency of your comms with our agile, reliable and global cloud voice and messaging services that let you reach customers wherever they are. By consolidating in the cloud with a single SIP connection from Voxbone, you can halve the cost of...
Wolken ServiceDesk is an AI and cloud-native SaaS application that enables enterprises to provide superior internal and external customer service and reduce the cost of support through automation, machine learning and integration. We strive to provide out of the box solutions for your enterprise that are easily scalable to fit ...
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000 paid customer accounts...
Zoho Desk is an award winning context-aware customer service software that is trusted by thousands of businesses like Daimler, Intel and Essilor. The platform is designed to help your company build meaningful relationships with your customers. Agents become more productive, managers become more impactful and customers become more empowered with...